Cycella Privacy Policy

Version 1 · Effective at launch, December 2026

This policy explains what happens to your information when you use Cycella, a period tracker. We wrote it in plain words. If anything is unclear, write to us at the address in “Contact and complaints”.

Who we are

Cycella is made by Pixelridge Web, Bardiya, Nepal (“we”). We decide how the Cycella app and its backup server work. We serve users in Nepal, India and other countries, and we follow the privacy laws of the countries our users live in.

The short version

What Cycella keeps on your phone

This data never reaches us unless you turn on backup or partner sharing. Android's own cloud backup is switched off for Cycella so this data is not copied to Google.

What reaches our server, and why

Our server runs on Vercel in Mumbai, India, so data from users in Nepal is stored in India. It receives data only when you use these optional features:

Backup (18 or older). A copy of your logs and settings, encrypted on your phone with a 12-word key before upload. The server stores the encrypted file, a random box number and a scrambled (hashed) password for it. It cannot open the file. Purpose: so you can get your data back on a new phone.

Partner sharing (18 or older). Only what you switch on: your mood, your next period date and your pad status, encrypted on your phone with a key that only your phone and your partner's phone know. Your partner can send back “I'll bring pads” and a short preset note. Flow, symptoms, notes and your doctor report are never shared. Purpose: so your partner can support you.

Pairing codes. When you invite a partner, the server relays a 6-character code and the encrypted messages that let the two phones agree on a key. Codes expire after 10 minutes and are deleted after pairing.

Network details. Like any internet service, our hosting provider sees your phone's IP address and the time of each request when backup or sharing talks to the server. Our code does not log or store these. Vercel may keep short-lived platform logs for security and reliability under its own policy.

Our legal reason for this processing is your consent, which you give when you turn a feature on. You can withdraw it by turning the feature off.

What we never do

How long we keep data

Your choices and rights

Under India's Digital Personal Data Protection Act 2023, Nepal's Individual Privacy Act 2018 and similar laws, you can:

Because we hold no account or contact details, we cannot identify you from a request by email alone. For most requests, the controls in the app are the fastest way.

Children

Cycella is for anyone who has periods, including teenagers. If you are under 18, Cycella works fully on your phone, but backup and partner sharing are turned off, so nothing about you is sent to our server. We do not knowingly collect data from anyone under 18.

Security

Backup and partner data are end-to-end encrypted with modern encryption (currently XChaCha20-Poly1305), using keys that never leave your devices. You can protect the app with a PIN or fingerprint. No system is perfectly secure. If we learn of a security incident that affects you, we will tell you in the app and report it to the authorities as the law requires.

Your 12-word key

Your backup can only be opened with your 12 words or QR code. We do not have a copy. If you lose every copy of your key and your phone, we cannot recover your data.

Health information

Cycella shows estimates, including predicted periods and fertile days. They are not medical advice and not a method of birth control. See our Terms of Use.

Changes

If we change this policy, we will update the version and date above and show a notice in the app before the change applies to you.

Contact and complaints

Grievance Officer: Sandeep Sharma, Pixelridge Web

Email: info@pixelridgeweb.com

We reply within 30 days.